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Service & Quality
Two years comprehensive warranty.
24-hour online technical support, lifetime free.
Skillful workers with over 6 years of experience.
Strict aging and grayscale tests for every module.
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Frequently Asked Questions
Q1: Can this transparent LED screen be installed outdoors?
No, this specific model (TS-3.96) is designed for indoor fixed installation, typically behind glass windows. However, its high brightness of 4000 nits ensures visibility even in sunlight.
Q2: What is the transparency rate of the display?
The screen offers excellent transparency, reaching over 75% transmittance, allowing natural light to pass through and keeping the area behind the screen visible.
Q3: What is the lifespan of the Nationstar SMD LEDs?
The display is built with high-quality Nationstar SMD1921 LEDs, featuring a lifespan of ≥100,000 hours.
Q4: What kind of files can I play on the LED screen?
The system supports a wide range of input formats including TXT, DOC, AVI, JPEG, MOV, MPEG, BMP, GIF, and many others through DVI/VGA interfaces.
Q5: What is included in the after-sales service?
We provide a 2-year warranty, 24-hour lifetime online support, and depot repair services. During the warranty, we offer free labor for repairs.
Q6: How heavy is each cabinet?
The cabinet is made of lightweight die-cast aluminum, weighing only 6 KG for a 1000*500mm unit, making it easy to install and maintain.
Xiguang Display
