❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional LED display manufacturer focusing on innovative transparent film technology.
How can I receive technical support?
We provide comprehensive remote video technical support to assist with installation and configuration.
What are your payment terms and delivery time?
We typically require a 30% deposit in advance, with the remaining 70% paid before delivery. Standard lead time is approximately 20 days.
What is the warranty period for the displays?
For non-artificial damage, we provide a standard 1-year warranty on our products.
How are shipping costs calculated?
Shipping costs are determined by the total weight and destination. We always recommend the most cost-effective and safe shipping methods based on your order volume.
Can the transparent film be customized?
Yes, our display supports point-by-point cutting to adapt to various special-shaped glass surfaces and installation environments.