What is the lead time for an order?
The standard lead time is approximately 7 to 15 working days after confirmed receipt of advance payment.
Do you have a Minimum Order Quantity (MOQ)?
We offer low MOQ. You can order as little as 1 square meter or even a single module for quality testing.
What is the warranty period for the LED screens?
We offer a 2-year warranty on our products along with lifelong maintenance support.
How are the goods shipped and how long does it take?
We can arrange shipping via Air, Express, Ocean, or Land. Ocean shipping typically takes 20-30 days depending on the destination.
How do you handle faulty components?
Our products are manufactured under a strict quality control system with a defect rate of less than 0.2%. During the warranty period, we provide free maintenance for faults.
What control systems are supported?
Our displays are compatible with major software like NovaStudio and Linsn, supporting Windows XP, Vista, and Windows 7/10.