Transparency here reduces post-purchase inquiries. List package contents including product, cables, manuals, and warranty cards. We prioritize sustainable packaging using 100% recyclable materials. Shipping timelines vary by region: EU (5–7 business days), APAC (10–15 business days). Customs duties are calculated at checkout, and we offer free replacements for items damaged during shipping.
We are a comprehensive manufacturer specializing in commercial display hardware, including LED screens, LCD advertising machines, and splicing screens. Our philosophy centers on continuous innovation and quality as the root of all production. By maintaining a first-class quality control system, we ensure every product meets international standards such as CE, RoHS, and CCC. Our R&D team works tirelessly to provide tailored solutions for global partners in the commercial display field.
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Frequently Asked Questions
Q1: How to choose the right LED display?
Consider three factors: 1. Environment (Indoor or Outdoor); 2. Installation type (Rental/Portable or Fixed/Permanent); 3. The approximate total dimensions of the screen required.
Q2: Which pixel pitch should I choose?
Smaller pixel pitches (1.25mm-10mm) are generally used for indoor displays with closer viewing distances. Larger pitches (10mm-30mm) are ideal for outdoor billboards viewed from a distance.
Q3: What are the payment and shipping options?
We accept T/T and Western Union. Shipping can be arranged via air cargo, international express (DHL, Fedex, UPS), or sea freight depending on your budget and urgency.
Q4: How do I install the screen after receiving it?
We provide detailed installation drawings and guides. For complex projects, we can provide remote engineering support or send technicians to your location if required.
Q5: Can the LED display size be customized?
Yes, we specialize in custom shapes and sizes, ranging from giant video walls to slim digital posters. Contact us with your project requirements for a tailored solution.
Q6: What is the lifespan of these LED displays?
Our high-quality LED lamps are rated for up to 100,000 hours of operation, ensuring long-term reliability for your commercial investments.
Xiguang Display
