Q: Are you a trading company or a manufacturer?
A: We are a professional LED display manufacturer with 10 years of experience, having exported to over 65 countries worldwide.
Q: What is the warranty policy for your products?
A: We offer a 2-year warranty for our LED displays. Any quality issues during the warranty period will be handled promptly.
Q: What are your terms of payment?
A: Our standard terms are T/T 30% as a deposit and 70% before delivery. We provide photos of the products and packages before final payment.
Q: What delivery terms do you support?
A: We support various delivery terms including EXW, FOB, CFR, and CIF.
Q: How long is the typical delivery time?
A: Generally, it takes 7-15 days after receiving the advance payment. The specific time depends on the specific items and order quantity.
Q: Is the LED display suitable for outdoor use?
A: This specific model has an IP30 rating, primarily designed for indoor applications such as stage performances and window advertising.