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Frequently Asked Questions
How long is the warranty period for this LED display?
The warranty period is 2-3 years after shipment.
Do you offer customized design services?
Yes, customized designs are available. We welcome both OEM and ODM projects to meet specific requirements.
How do you provide technical support and installation guidance?
We provide 24-hour inquiry replies and online guidance for installation and usage. For large projects, we can provide free training or send engineers for on-site guidance.
What languages does your support team speak?
Our experienced staff can answer queries in fluent English, Spanish, French, and German.
What is the IP rating and lifespan of the display?
The display features an IP65 rating, making it suitable for outdoor use, with a lifetime of approximately 100,000 hours.
What certifications does the product hold?
The product is certified by CE, RoHS, FCC, and CCC, ensuring compliance with international quality and safety standards.