Frequently Asked Questions
Q1: Are you a manufacturer or trading company?
A1: We are a professional OEM/ODM manufacturer specialized in the LED display industry for over 10 years.
Q2: How does your factory ensure quality control?
A2: Quality is our priority. We attach great importance to quality control from beginning to end, focusing on every detail. Our facility has gained CE, ROHS, FCC, and IP65 certifications.
Q3: What is your Minimum Order Quantity (MOQ)?
A3: Any quantity is acceptable for your order. Prices are negotiable for larger quantities.
Q4: What is the typical delivery timeline?
A4: Generally, we can make delivery within 10 working days, depending on the specific size and quantity of your order.
Q5: What technical support do you provide?
A5: We provide comprehensive technology training for free, including operation and maintenance training for LED screens.
Q6: How long is the warranty period?
A6: The standard warranty is 2 years. Extended warranty options are available upon request.