Frequently Asked Questions
What is the expected delivery time?
For finished products, it takes approximately 15 working days after the deposit is received. For LED modules, the lead time is around 7 days.
How long is the warranty period?
We provide a 3-year warranty for non-artificial damage.
Are the products currently in stock?
Yes, we maintain stock for various standard models to ensure quick dispatch.
How are freight costs calculated?
Shipping costs depend on the total weight and volume. We will recommend the most cost-effective and safest shipping method based on your specific order details.
How do you ensure product quality?
Quality is our priority. Every product undergoes full assembly and rigorous testing before the packaging and shipping process.
What installation support do you provide?
We offer detailed installation instructions and support fixed installation methods suitable for outdoor environments.
Xiguang Display
